How to Use Your UnitedHealthcare OTC Benefits Card?

Steps to Use Your UnitedHealthcare OTC Benefits Card

1. Check if your health plan includes OTC benefits.
2. Activate your OTC card using the instructions that came with the card.
   You may activate it online or by phone.
3. Log in to your member account on the official UHC website.
   UnitedHealthcare Member Portal
4. Check your available OTC balance before shopping.
   You can view your balance online, in the mobile app, or by calling customer support.
5. Review the OTC product list or catalog provided by your plan.
   Only approved items can be purchased with the card.
6. Shop for eligible OTC items online or in participating stores.
7. Common approved products may include:

• Pain relief medicine
• Cold and allergy medicine
• Vitamins
• Bandages
• First-aid supplies
• Toothpaste and oral care items
• Blood pressure monitors

8. At the store checkout, swipe or scan your OTC card like a regular payment card.
9. If shopping online, add the OTC card as a payment method before checkout.
10. If the card is declined:

• Check your remaining balance
• Remove non-eligible items
• Confirm the store accepts OTC cards
• Verify your card is activated

11. Keep your receipts after every purchase for tracking and support purposes.

Where You Can Usually Use the Card

Many plans allow OTC purchases at stores such as:

• Walmart
• Walgreens
• CVS
• Online OTC portals

Conclusion

Using your UnitedHealthcare OTC benefits card is simple once your card is activated and you know which products are eligible. Always check your balance, shop only for approved items, and use participating stores or websites to avoid payment issues.